toronto don valley hotel and suites bed bugs

I am saddened to report that our stay at this hotel was terrible. No cash or debit card payments are accepted. 175 Wynford Dr, North York Prices are the average nightly price provided by our partners and may not include all taxes and fees. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. About 2 hrs later they called back and I booked our stay. Designed by TravelClick, an Amadeus Company. This will be collected by credit card. Nothing wrong with the hotel per se. Find a cancellation policy that works for you. Our Traditional Room offers ample space, scenic views, and a variety of amenities including complimentary WiFi. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. The building is tucked up into a ravine and overlooks the entirety of Don Valley. Lock in the lowest price from these sites. Misleading. I would have given three stars but went up to four because of good service. It's a bit dated but has the essentials. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Taxes and fees that are shown are estimates only. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Please see our partners for more details. Reviewed January 16, 2019. The gym was lacking. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Within 3 days my husbands had bites appear all over his body. Air conditioning Please note that all Special Requests are subject to availability and additional charges may apply. We chose to stay here because it was reasonably priced and very close to our conference we were attending. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. DoubleTree by Hilton Hotel Toronto Downtown. View You get", All "Bed Bugs Hotels" results in Toronto, Ontario. Flat-screen TV Great locations and deals for every budget. Flights; Stays; Car Rental . Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Its a large conference style hotel with plenty of parking, a good sized lobby and a very friendly staff. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. . Review of Toronto Don Valley Hotel & Suites. This stay includes Wi-Fi for free. The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. View Commute was not to bad into downtown about 25 minutes also to other shopping malls. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveler reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. Ew. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Located in Toronto (North York), Toronto Don Valley Hotel and Suites is within a 5-minute drive of Aga Khan Museum and Ontario Science Centre. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Discover, Each room comes with a coffee maker, Mostrar precios . Everything was good and clean. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. Find popular and cheap hotels near Mormon Battalion Historic Site in San Diego with real guest reviews and ratings. Modernly decorated rooms offer free WiFi. A damage deposit of CAD 200 is required on arrival. 100% smoke free property. 1712. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Fitted with a granite counter top, the bathroom includes a hairdryer. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. The a/c did not get very cool. Reviews on Bed Bugs Hotels in Toronto, ON, Canada - Toronto Don Valley Hotel and Suites, Fairmont Royal York, Town Inn Suites, Pan Pacific, Chelsea Hotel, The Westin Harbour Castle, Holiday Inn Express Toronto Downtown, Hyatt Regency Toronto, Holiday Inn Toronto Downtown Centre, Toronto Plaza Hotel Please wait, we're checking available rooms for you. The Salon can accommodate up to 12 guests. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. 5 - 16 years. Toronto Don Valley Hotel and Suite is a 7-minute drive from the shops at Don Mills, offering various stores and restaurants. Email: Reservations@tdvhotel.com. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Best Western Plus Travel Hotel Toronto Airport. View Built by world-renowned architect Raymond Moriyama, the hotel was designed to be a tranquil and serene resort within the city. Floor-to-ceiling windows open to picturesque views of the ravine and Don Valley. I work in the service industry and know the importance of just being pleasant and smiling all the time. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. The front desk would not provide a roll-away bed . We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. The dcor was quite sparse and dated with little furniture. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Popular attractions Toronto Eaton Centre and Aga Khan Museum are located nearby. The room was just ok. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. They're also applicable regardless of the comment's tone. Front desk should have mentioned this, it was very disappointing. 11/12/2021. If you want to request something specific, you can do that after you select your rate. The on-site DV bar and bistro prepares a variety of meals throughout the day. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. The kids were excited to swim in the indoor pool they had seen online in the pics. Book the best deals of hotels to stay close to Wenpan Valley with the lowest price guaranteed by Trip.com! Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Booking.com does not accept responsibility or liability for any reviews or responses. You can only leave a review within 28 days after check-out. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. more. Iron The venue is located in the entertainment district of Toronto. If your plans change, you can cancel free of charge until free cancellation expires. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. The front desk as well as the manager were not helpful at all with anything. Not much around the hotel in walking distance, bus stop right out front. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. If you can't find what you're looking for, you can also send your own questions to the property. The location is perfect. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Please note, upon arrival the property will pre-authorize the guest's credit card for one room night and an additional CAD $100 per night for incidentals. Thank you for leaving such a kind review. We complained the front desk manager and pictures . Attached bathroom Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Train operators. All rights reserved. My children had bites all over their bodies. The tub shower combo was not renovated. The 3-star hotel in the entertainment district of Toronto is situated close to Aga Khan Museum and welcomes guests since 1964. Comments and responses & toronto don valley hotel and suites bed bugs x27 ; s a bit dated but has the.... Can cancel free of charge until free cancellation expires and Aga Khan Museum and welcomes guests 1964. That our stay at this hotel was designed to be a tranquil and serene resort within the city have and... To picturesque views of the ravine and Don Valley of these comments and responses who booked booking.com! To check for bed Bugs would not provide a roll-away bed, views. Are subject to availability and additional charges may apply.. 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